Choosing item condition
The item condition helps buyers filter the catalogue and find items more easily. For this reason, it’s important to stay as objective as possible when deciding which condition item you want to buy.
Here are all the item conditions in more detail:
New with tags
A brand-new, unused, unworn and undamaged item in the original packaging (such as the original box or bag) and/or with the original tags attached.
New without tags
A brand-new, unused and unworn item that is not in its original retail packaging or may be missing its original retail packaging materials (such as the original box or bag). The original tags may not be attached. For example, new shoes (with absolutely no signs of wear) that are no longer in their original box fall into this category.
New with defects
A brand-new, unused and unworn item with some kind of defect. Possible cosmetic imperfections range from natural colour variations to scuffs, cuts or nicks, and hanging threads or missing buttons that occasionally occur during the manufacturing or delivery process. Apparel may contain irregular or mismarked size tags. Item may be missing its original retail packaging materials (such as original box or bag). New factory seconds and/or new irregular items may fall into this category. The original tags may or may not be attached. See the full listing details and description of any imperfections.
Used
An item that has been previously worn. See the full listing details and description of any imperfections.
We let the buyer know what makes item unique, including any interesting features or flaws.
Listing items with flaws
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We upload a photo where the flaw is clearly visible. If there are several flaws, we upload a photo for each of them.
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We also describe them in more detail in the item’s DESCRIPTION and ADDITIONAL INFORMATION tab.
Thank you for reading.
